Privacy Policy
Last updated: [DATE — e.g., June 13, 2026]
This Privacy Policy explains how [LEGAL ENTITY — e.g., Digital Root LLC] ("we," "us," or "our") collects, uses, and shares information when you visit our website or use our Services. We are committed to handling your information responsibly and in line with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) where it applies.
1. Information we collect
- Information you provide: name, business name, email, phone number, and details you share when you book a call, fill out a form, or message the assistant.
- Payment information: processed securely by our payment provider (Stripe). We do not store full card numbers.
- Usage data: basic, privacy-respecting analytics such as pages viewed and approximate region, collected without third-party advertising cookies.
- Assistant conversations: messages you send to the AI assistant, used to respond to you and improve service quality.
2. How we use information
- To provide, operate, and improve the Services.
- To respond to inquiries, schedule appointments, and capture leads on your behalf.
- To process payments and manage subscriptions.
- To send service-related communications.
- To comply with legal obligations and protect against fraud or misuse.
3. How we share information
We do not sell your personal information. We share information only with service providers that help us operate, including:
- Payment processing: Stripe.
- AI providers: to generate assistant responses.
- Hosting & infrastructure: to host the website and store data.
- Scheduling tools: where appointment booking is enabled.
We may also disclose information if required by law or to protect our rights and the safety of others.
4. Cookies & analytics
We use minimal, privacy-respecting analytics and essential cookies needed for the site to function. We do not use third-party advertising trackers. You can control cookies through your browser settings.
5. Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you.
- Access or request a copy of it.
- Delete it, subject to legal exceptions.
- Correct inaccurate information.
- Opt out of any sale or sharing (note: we do not sell personal information).
- Non-discrimination for exercising your rights.
To exercise any of these rights, contact us at [hello@example.com]. We will respond within the timeframe required by applicable law.
6. Data retention & security
We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is 100% secure.
7. Children's privacy
Our Services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with an updated date.
9. Contact us
Questions or requests? Contact [LEGAL ENTITY] at [hello@example.com], [PHONE], [BUSINESS ADDRESS].